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Frequently Asked Questions

What is the spa cancellation policy?
A Our cancellation policy at the Spa is as follows: If the appointment is cancelled less than 6 hours before the scheduled time, a 50% charge for the service will be incurred. Failure to arrive for your scheduled appointment results in a 100% charge for the scheduled service. If you wish to reschedule or cancel your appointment without penalty, we recommend doing so at least 8 hours before the scheduled time.