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Frequently Asked Questions

What are the protocols Los Cabos has acquired to prevent Covid-19?
A The protocols Los Cabos has acquired to prevent Covid-19 contagions highlight the increment of the frequency of cleaning, with special attention to high-contact surfaces; work areas will be sanitized at the beginning and end of each shift; staff members will wear protective equipment at all times. All these measures are followed in Grand Velas Los Cabos, including: suites will bear a 100% sanitized seal on the door, meaning that it has been sanitized and nobody entered after this process. The use of the elevators, restaurants, and common areas will follow physical distancing protocols. We have invested in new cleaning and sanitizing equipment, and we take the time to carry out exhaustive procedures in accordance to guidelines dictated by the World Health Organization and the Ministry of Tourism, as well as the Ministry of Labor and Mexican Social Security Institute.