Reviews

We had an incredible stay at this beautiful resort. The atmosphere was relaxing, the service was exceptional, and every meal we had was great. The spa was also amazing and was one of the highlights of our trip. A special thank you to our concierge, Christian, who made our stay so pleasant and stress-free. He was always available to answer our questions and made sure everything went smoothly. We also ordered room service several times, and every meal arrived hot, fresh, and tasted great. Adan C. truly made the experience special with his kindness and positive attitude. My family absolutely loved him. Every staff member we encountered was professional, welcoming, and genuinely cared about making our vacation memorable. We'd especially like to recognize Moises and Elena by the pool for their outstanding service, Salvador at Lucca, Jaire at Velas 10, and Leopoldo at Loto. Each of them went above and beyond to make sure we had a great experience! I also wanted to say the restaurants are very cognizant of food allergies which was nice (shellfish allergy here).

I couldn't say enough positive things about this resort. The staff was amazing and goes above and beyond to try and make sure you have a five star vacation. I have found in the past that all inclusive resorts often fall short in the food department, this however in not the case here as the food was amazing. Plenty of things to keep the children occupied while having great things for adults. Highly recommended for your next vacation!

Superb experience! Everyone was amazing, extremely nice, and really went the extra mile. Special shout out to the manager of Azul, got me my favorite dish from the pool lunch menu for breakfast because I had to be at the airport at the time the lunch menu began 😫