Reviews

Our stay at Grand Velas was nothing short of exceptional—truly a five-star experience in every sense. From the moment we arrived, the service was seamless, the property was immaculate, and every detail felt thoughtfully curated. The dining alone sets this place apart. Each of the five formal restaurants delivers a completely unique experience. Cocina de Autor was an absolute highlight—creative, beautifully presented dishes that rival any Michelin-level experience. Frida offered rich, authentic Mexican flavors in an elegant setting Lucca was perfect for upscale Italian with incredible depth of flavor, and Sen Lin delivered fresh, vibrant Asian cuisine that rounded out the culinary journey perfectly. Every meal felt like an event, not just dinner. What really made our stay unforgettable, though, was the people. Oscar, the poolside barkeeper, deserves special recognition. Not only did he make some of the best cocktails we’ve ever had, but he brought energy, personality, and genuine warmth to every interaction. By the second day, he already knew our preferences and had drinks ready before we even asked—next-level service. Between the world-class food, stunning grounds, and incredible staff, Grand Velas exceeded every expectation. We’ll absolutely be back.

Every touchpoint was Exceptional.

Absolutely the most luxurious and personalized vacation I have ever been on. Our personal concierge Ana has gone above and beyond to make our trip special. We celebrated 2 birthdays and not only did she do the most to celebrate my son’s first birthday, she also set up balloons and a dessert tray for my 30th as well. On top of that, she checked in with us multiple times a day to make sure everything is up to standard. She gave us updates on all the happenings at the resort. Everyone at the resort is incredibly kind and professional. Javier at Azul also was exceptional and punctual - and also so attentive to my baby. We got coffee everyday at Amat and met nearly all the baristas who are quick and kind. The amenities here are endless for both adults and kids. Very family friendly. The schedule is jam packed with all sorts of events. We will absolutely be back